Privacy Policy

Personal Information

We collect personal information that you voluntarily provide when using our services. This includes information you share during course enrollment, when contacting us for support, or when participating in our educational programs.

• Name and contact details including email addresses and phone numbers
• Educational background and professional experience relevant to budget planning
• Learning preferences and accessibility requirements
• Payment information processed through secure third-party payment processors

Technical Information

When you visit our website or use our digital learning platform, we automatically collect certain technical information to improve your experience and ensure our services function properly.

• IP addresses and device identifiers for security and analytics purposes
• Browser type, operating system, and device specifications
• Usage patterns including pages visited and time spent on different sections
• Learning progress and completion rates for educational content

Service Providers

We work with trusted service providers who assist in delivering our educational services. These partners include payment processors, email service providers, and learning management system operators. All service providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes situations where disclosure is necessary to protect the safety of individuals or investigate suspected fraud or illegal activities.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe any information is inaccurate or outdated. We'll respond to these requests within 30 days and provide information in a clear, accessible format.

Data Portability

You can request a copy of your personal information in a structured, commonly used format. This includes your learning progress, course completions, and any other data you've provided during your engagement with our services.

Deletion Requests

You may request deletion of your personal information, subject to any legal obligations we have to retain certain records. We'll explain any limitations on deletion and ensure that data no longer needed for legitimate purposes is securely removed from our systems.

Technical Safeguards

Our systems use industry-standard encryption for data transmission and storage. Access to personal information is restricted to authorized personnel who require it for their job functions, and all access is logged and monitored.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements. Educational records may be retained longer to provide ongoing support for your professional development and to verify course completions.

Incident Response

In the unlikely event of a data breach that may pose serious harm, we will notify affected individuals and relevant authorities as required by law. Our incident response procedures include immediate containment, investigation, and remediation measures.

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic features like page navigation, access to secure areas, and remembering your login status during educational sessions.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our website and educational content. This information helps us improve our services, identify popular resources, and optimize the learning experience for all users.

Managing Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our educational platform and your ability to access some features of our budget allocation courses.

External Educational Resources

When we link to external calculators, templates, or reference materials, we recommend reviewing their privacy policies before providing any personal information. These third-party sites have their own privacy practices that may differ from ours.

Payment Processing

Course fees and payments are processed by certified payment service providers who maintain their own security standards and privacy policies. We do not store complete payment card information on our systems.

Educational Context

When our courses are accessed through educational institutions that may include younger students, we work with the institution to ensure appropriate consent and supervision arrangements are in place according to their policies and applicable laws.

Notification Process

When we make material changes to this policy, we will provide at least 30 days' notice before the changes take effect. This gives you time to review the updates and make informed decisions about your continued use of our services.

Version Control

Each version of our Privacy Policy includes a "Last Updated" date at the top of the document. We maintain records of previous versions and the specific changes made, which are available upon request for transparency purposes.